Contact Us
Have a question about an order, a product or a partnership? Our team is here to help. WhatsApp is the fastest way to reach us.
Chat on WhatsApp
For the quickest response — order help, product advice or delivery questions — message us on WhatsApp. It is our primary support channel and where you will hear back fastest.
Message us on WhatsAppEmail us
Prefer to write? Email us and we will get back to you — please include your order number if your message is about an existing order.
Call us
You can reach our customer care line during support hours:
Support hours
- Monday – Saturday: 9:00am – 6:00pm (WAT)
- Sunday & public holidays: closed
We aim to respond to all WhatsApp and email messages within a few hours during support hours. Messages received outside these hours are answered the next working day.
Before you reach out
You may find your answer even faster in these self-service links:
- Track a current order any time on your Order Tracking page.
- Browse common questions on our FAQ page.