Privacy Policy

Your privacy matters to us. This policy explains what information Prince Mega Online (PMO) collects, how we use it, and the choices you have. Last updated: July 2026.

Information we collect

We collect only what we need to run our store and serve you well:

Contact & account details — your name, email, phone number and password (stored securely and encrypted).
Delivery information — the shipping address and landmarks you provide so we can deliver your order.
Order information — the products you buy and your order history.
Technical data — basic device, browser and usage information collected to keep the site secure and improve it.

How we use your information

To process, deliver and manage your orders.
To provide customer support and respond to your enquiries.
To send order updates and, with your consent, occasional offers and news (you can opt out any time).
To improve our products, website and service.
To prevent fraud and keep our platform secure.

Payment security

All online payments are handled by Paystack, a PCI-DSS compliant payment processor. Card and bank details are entered directly on Paystack’s secure gateway. PMO does not see, process or store your full card details. We only receive confirmation that a payment succeeded, along with the basic order information needed to fulfil it.

Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, understand how the site is used, and improve your experience. You can control or disable cookies in your browser settings, though some features may not work properly without them.

Sharing your information

We do not sell your personal information. We share it only with trusted partners who help us operate, and only as far as needed:

Courier and logistics partners, to deliver your order.
Paystack, to process your payment securely.
Service providers that host and support our platform.
Authorities, where required by Nigerian law or to protect our rights.

Your rights

You have the right to access, correct or delete your personal data, and to opt out of marketing communications. To exercise any of these rights, simply contact us and we will respond promptly.

Data retention & security

We keep your information only for as long as needed to provide our service and meet legal and accounting obligations. We apply appropriate technical and organisational safeguards to protect it against loss, misuse and unauthorised access.

Contact us about privacy

If you have any questions about this policy or how your data is handled, email us at support@princemega.com or call 0818 945 4524.